Booklet 4 explores the tensions that can arise as a co-operative development and identifies tools, techniques, and approaches that will help as the co-operative experiences growth and change. It examines the management of change, policies, and procedures to address issues such as recruitment, induction, appraisals, and personal reviews. It also examines growth and alternatives to growth, as well as a summary of tools to facilitate participatory strategic planning.
Role and Responsibilities of the Board 
Meetings and Decision Making 
Conflict 
Code of Conduct 
Conflict where it Comes from and how to deal with it 
Conflict Role and Responsibilities of the Board 
Conflict Organizational Growth and Development 
Conflict Meeting and Decision Making 
Conflict Communication Skills 
Conflict of Interest Disclosure Form