Show new homeowners you care and make a good first impression by greeting them with a welcome packet.

This guide outlines the process of organizing and financing a cooperative business. Rather than being a comprehensive handbook, this publication highlights the key elements to consider when forming a cooperative.

The Board must act in accordance with all legislated and contractual requirements. It must obey all resolutions passed at members’ meetings. Legally, the Board can only act after a decision...

Incident response focuses on the actions implemented upon notification or discovery of situations that affect the immediate safety and well-being of our residents and staff.

Every board has a set of values, whether its members are aware of them or not. Some organizations add a list of values to complement their mission and vision statements.

“There’s an association for that,” is often heard. Most of them represent professions, trades, communities, or causes

This resource was produced to help you improve the operations of your housing cooperative’s board of directors. What follows is a general overview of the responsibilities of your board of...

What follows is a general overview of the responsibilities of your board of directors, with special emphasis placed on improving your regular board meetings.

Most boards meet quarterly. If your last meeting was less than effective, consider these quick tips for improvements in board service.

Meetings of the board can be dreaded or difficult to endure. Listening to reports, watching individuals promote personal agendas, a lack of focus on outcomes, and bad behavior leave some...

Table Citations

Think of leadership development as a pipeline in which interested volunteers enter and knowledgeable leaders exist.

The average person joining a nonprofit organization's board typically has little knowledge or understanding of what is expected of them once they join the board.

The guide was developed in partnership with the provinces and territories and was designed to provide Canadians with essential information on the co-operative business model.

On May 15, 2020, the Federation of Canadian Municipalities (FCM) launched a $300 million fund to support sustainable, affordable housing.

Corporate culture can be described as the set of beliefs and behaviors that determine how volunteers and staff interact and make decisions.

Cooperative housing, in contrast, divides insurance risks among several individuals and entities through multiple insurance policies affording fairly specific coverages.

Consensus decision-making is a process that seeks to arrive at decisions that everyone can live with by seeking to resolve or mitigate the concerns of the minority.

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How long does it take to communicate a problem or idea to reach a satisfactory resolution in your organization?

In a meeting with association executives, I asked, “Is there anything wrong with your board of directors?” I chronicled the replies and suggested solutions.

Any member in a position of leadership in the organization, holding a position on the Board of Directors, serving on the committees, or in chapter leadership, who feels he or...

Higher vacancy rates in many communities mean co-ops now have to pay more attention to filling units.

Serving on a board can be a rewarding experience, but it is also time-intensive and demanding. Before joining a board, ask yourself the following questions to ensure that board service...