1776 –Association Management Principles
“Every man owes a part of his time and money to the business or industry in which he is engaged. No man has a moral right to withhold his support...
A Guide to Management Contracts
The most common problems raised are those involving management. In many cases, the people involved do not understand the management contract under which their co-op is operating; often, in fact,...
Agency’s Model Management Services Agreement
What is the Model Management Services Agreement?
Arrears Management Tip Sheet
When arrears grow, the workload for staff and directors grows. They can avoid that extra work by
Association Employee Evaluation Form
Sample Association Employee Evaluation Form
Building an Effective Marketing Plan Workbook
Marketing provides the opportunity to build awareness of Extension’s programs and services; it also helps you to understand your customers’ needs and provides information to them in a more impactful...
Choosing a Professional Association Executive
Associations, by their very nature, present distinct challenges to management and governance. Successful associations operate with an overarching value on participating elected leaders.
Choosing Management for your Coop
The housing your co-op owns is a valuable asset that provides an essential service to your members and the broader community. Responsible board members want to make sure that this...
Cooperative Management
Management has greatly improved as cooperatives have become larger, more diversified, and integrated to match similar advances in the marketplace and on the farm.
Cooperative Management Series Director Roles and Responsibilities
Cooperative directors hold a unique position in that they serve as both the decision-making body for the association and the protectors of members’ investments.
Energy and Water Efficiency in Multi-Unit Residential buildings
Some say that “they don’t make ‘me like they used to.” When it comes to the efficiency of buildings, this can be beneficial. In recent decades, buildings were designed with...
Executive Director Position Description
Seeking to identify a dynamic association executive prepared to build upon the current successes of the Association.
Executive Director VS Management Company
Responsible to the Board for implementing the strategic plan according to the mission/vision/values of the organization
Getting Management Right
Housing co-ops serve important social purposes. They offer affordable housing and build communities where members work in support of one another, sharing common values.
Guide to hiring a Housing co-op Manager
It focuses on hiring the co-op’s manager, which is the board’s responsibility. If you have more than one staff person, the manager should hire other staff, report the decision to...
Guide to Hiring Property Management Services through a Request for...
A co-op can decide to hire its own staff or use the services of a property-management company. (Note that some co-operatives in financial difficulty have an agreement with CMHC that...
Housing-Provider-Kit-Administration-Guide
Your operations are governed by several legislative acts and legal agreements, depending on the housing program funding your development and whether your organization is a non-profit society or housing cooperative. This...
Housing-Provider-Kit-Managing-Housing-Assets-Guide
This guide provides information on building maintenance, capital planning, capital renewals (including the repair/replacement of existing building components), and new construction projects for non-profit housing societies and co-operatives. These resources are...
How to Conduct a Chief Executive Performance Assessment in 10...
There is no single method for conducting a chief executive assessment; however, boards and chief executives are more likely to find the assessment constructive if it is implemented in a...
How to Hire a Management Company from RFP to the...
Copy of presentation from NAHC Conference
How to Market your Professional Services
I have continually added to my list of suggestions and organized them into activities to be accomplished before, during, and after such conferences. This paper represents the fourth major revision...
Maintenance Planning in your Housing Cooperative
This Guide will help you plan and manage maintenance. It outlines the reasons why maintenance is important, the various types of maintenance, the steps in the ongoing maintenance cycle, and...
Management & Marketing Plan
This Plan becomes an Exhibit to the Management Agreement that the owner, agent, and the Agency execute at the initial loan closing, and is a binding contractual obligation during the...