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Members & Community

Engaging members, communication, community building, welcome packets, promoting your co-op and resolving conflict.

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Cover Image Conflict Meeting and Decision Making Conflict Meeting and Decision Making

Meetings are a crucial tool for democratic management. Effective meetings result in clear, agreed, and delegated decisions to which everyone is committed. They should be reasonably short (not more than...

Guides  Coop Conflict Resolution
Cover Image Conflict of Interest Acknowledgment and Disclosure Form Conflict of Interest Acknowledgment and Disclosure Form

I acknowledge that I have received a copy of the conflict-of-interest policy ("Policy") of the National Association of Parliamentarians (“Association”), and that I have read, understand, and agree to comply...

Cheat Sheets  Coop Conflict Resolution
Cover Image Conflict of Interest Policy Conflict of Interest Policy

The purpose of the conflict-of-interest policy is to protect the interests of the Association of International Education Administrators.

Article  Coop Conflict Resolution
Cover Image Conflict of Interest Policy and Disclosure Form Conflict of Interest Policy and Disclosure Form

All Directors, Officers, Employees and Volunteers (“Insiders”) should avoid both actual and apparent conflicts of interest that would interfere with their ability to discharge their fiduciary responsibilities

Article  Coop Conflict Resolution
Cover Image Conflict Organisational Growth and Development Conflict Organizational Growth and Development

Booklet 4 explores the tensions that can arise in a co-operative development and identifies tools, techniques, and approaches that will help as the co-operative experience grows and changes.

Guides  Coop Conflict Resolution
Cover Image Conflict Role and Responsibilities of the Board Conflict Role and Responsibilities of the Board

This booklet describes how misunderstandings or unchecked assumptions about the role and responsibilities of the board can lead to organizational conflict.

Guides  Coop Conflict Resolution
Cover Image Conflict where it Comes from and how to deal with it Conflict where it Comes from and how to deal with...

The booklets are aimed primarily at ‘flat’, democratically managed co-operatives, whether small or large. However, they will be useful for any group working democratically.

Guides  Coop Conflict Resolution
Cover Image Coop Fostering Cooperative Resilience During the Covid19 Pandemic Coop Fostering Cooperative Resilience During the Covid19 Pandemic

This study examines the resilience of coffee cooperatives and producer organizations in the context of the COVID-19 pandemic, exploring their adaptations in relation to their livelihood capitals.

Reports  Coop Impact
Cover Image coop-members-responsibility coop-members-responsibility

“A cooperative is a voluntary’ contractual organization of persons having a mutual ownership interest in providing themselves a needed service(s) on a nonprofit basis.

Reports  Coop Members
Cover Image Cooperative Equity and Ownership An Introduction Cooperative Equity and Ownership An Introduction

The International Cooperative Alliance defines cooperation as "an autonomous association of people united voluntarily to meet their common economic, social, and cultural needs and aspirations through a jointly owned and...

Reports  Coop Impact
Cover Image Cooperative Marketing – Marketing Schools Cooperative Marketing – Marketing Schools

Cooperative marketing refers to any agreement that combines marketing efforts. And thus it can appear in many forms.

Article  Coop Promoting
Cover Image Cooperative-Equity-and-Ownership Cooperative-Equity-and-Ownership

Cooperatives are enterprises that are democratically owned and controlled by the people who benefit from them and are operated collaboratively for the purpose of providing services to these beneficiaries or...

Reports  Coop Members
Cover Image Create your Coop Employee Member Handbook Create your Coop Employee Member Handbook

This tool is not a complete handbook for your cooperative. Rather, it serves as a framework for you to create a handbook for the members of your cooperative staff who work...

Guides  Coop Members
Cover Image Creating a Conflict-of-Interest Policy Creating a Conflict-of-Interest Policy

Every co-op should have a Conflict-of-Interest Policy as part of its bylaws or policy manual.

Article  Coop Conflict Resolution
Cover Image Crisis Communications Things your Board need to know. Crisis Communications Things your Board Need to Know.

The board’s fundamental task in a crisis is to ensure that the organization operates legally and ethically. It may also be called on to perform nontraditional and unexpected duties.

Reports  Coop Communication
Cover Image First Bite Conflicts of Interest First Bite Conflicts of Interest

I had read the organization's governing documents. The board had signed a code of conduct prescribing their role as serving all members and advancing the mission.

Article  Coop Conflict Resolution
Cover Image Giving & Receiving Criticism Giving & Receiving Criticism

Successful organizations are characterized by strong chief executive–board chair partnerships — partnerships founded on respect and trust and focused on serving as each other’s sounding board, as each other’s champion…and,...

Cheat Sheets  Coop Conflict Resolution
Cover Image Handling Conflict during Board Meetings Handling Conflict during Board Meetings

Because meetings depend on interaction among people with different values, perspectives, and communication styles, it is almost inevitable that conflict will sometimes occur.

Cheat Sheets  Board Meeting Board, Coop Conflict Resolution
Cover Image housing market outlooks housing market outlooks

Opinions expressed here are based on partial and largely outdated data. Moreover, at this time, there is considerable uncertainty about the economic outlook for Canada, which complicates the development of...

Article  Coop Promoting
Cover Image How Good Are Your Brochures How Good Are Your Brochures

Do you find yourself reluctant or even apologetic when handing out your company's brochure?

Article  Coop Promoting
Cover Image How to Effectively Manage Conflict in Your Community How to Effectively Manage Conflict in Your Community

As a elected leader you have a duty to preserve and promote harmony in the community.

Article  Coop Conflict Resolution
Cover Image How to Improve Board Communication How to Improve Board Communication

During this time of uncertainty communication is more critical than ever as people are looking to the leaders for guidance and support.

Article  Coop Communication
Cover Image How-to-Create-the-Perfect-Welcome-Packet How-to-Create-the-Perfect-Welcome-Packet

Show new homeowners you care and make a good first impression by greeting them with a welcome packet.

Article  Coop Welcome Packet