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Members & Community
Engaging members, communication, community building, welcome packets, promoting your co-op and resolving conflict.
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12 Tips to Keep Your Units Full
If your co-op has vacancies for any other reason, we suggest you try these ideas.
2019 Housing Impact Report
Access to a safe, decent, and affordable home can build a stable foundation for families and propel them to improve their health, boost their educational attainment, and increase their economic mobility
4 Ways Gossip Hurts Your Community
Gossip is harmful in all organizations, and community associations are no exception.
5 Styles of Conflict Resolution
To help you choose individuals best suited to represent the association, let's examine the five ways people handle conflict, from the least to the most effective:
A New Chapter in BoardSource’s Evolution of A Shift Towards...
Explore Board Source's new theory of change and shift towards community engagement.
A-Complete-Guide-to-Welcome-Packets
A welcome packet should be the first correspondence that the association sends to them.
ABCs-of-Co-op-Impact
Though cooperative businesses have existed for over 100 years, evidence about their unique contributions to American economic activity, community vitality, and worker well-being is still emerging. International research on cooperatives...
Active Membership in Housing Co-op
Housing co-operatives are membership organizations. People can become their members. Their memberships are what define them.
Basics of Consensus
An alternative process that many co-ops are using is consensus. Consensus is a process of building a united judgment whose purpose is not to avoid conflict but to bring out...
Before Board service ask the tough questions
Some of the bad things that happen to board members happen because they don't ask any questions about what the service will entail.
Better Boardroom Conversations
Do your board members seem disinterested during meetings? Do your discussions regularly stall? It could be because your board is not being asked to think critically.
beyond_participation_building_a_foundation_for_real_member_involvement
Ask your average co-op member what their co-op’s biggest problem is. It’s likely that they’ll say, “lack of participation”.
Board Communication Best Practices
Remember: if a Board decision is required, Board Members have clear legal and regulatory requirements about how they communicate.
Board Member Code of Conduct & Ethics
Are nonprofit board members required to conduct themselves in any particular manner? Yes! Under well-established principles of nonprofit corporation law, a board member must meet certain standards of conduct and...
Board Member Tips – How to handle Conflicts of Interest
As the board of directors, you must know that both real and apparent conflicts of interest can occur while conducting business
Campaign Communications Kit
Rather than passively accept a future shaped by outside forces, nonprofit and local community leaders came together to define a vision and strategy for change. They set in motion Moving...
Code of Conduct (6-Page Report)
The code of conduct guides a director in areas such as communication, staff liaison, and taking public positions.
Communication skills
In this booklet, we start by outlining some basic communication concepts. We then examine steps we can take to enhance communication, including avoiding misunderstandings that arise from assumptions based on...
Community Energy Communication Guide
perhaps even the long-term ‘holy grail’ – for pursuing a more embedded, engaged and ultimately a more encompassing energy transformation for our societies. People – as consumers and prosumers
Community Land Trusts And Limited Equity Cooperatives A Marriage Of...
Homeownership has been a cornerstone of US housing policy since the Great Depression. Its normative value is steeped in visions of white picket fences and manicured lawns. An economic preference...
Conflict
Whilst it’s true that good governance will help co-operatives avoid many of the conflicts that can arise when a group of people work together, it’s also important to consider how...
Conflict Communication Skills
‘Noise’ can occur in the sender, in the receiver, or in the channel. ‘Noise’ means anything that gets in the way of the receiver's understanding of the sender’s meaning.
12-Quick Tips for better brochures
25 Tools & Tips of Electronic Communications slides