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Members & Community

Engaging members, communication, community building, welcome packets, promoting your co-op and resolving conflict.

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Cover Image Keeping Your Business Secure_ A Checklist For Basic Website Safety Keeping Your Business Secure_ A Checklist For Basic Website Safety

With all that new website traffic comes a more pressing need to ensure your website and customer data are safe and secure. 56% of all internet traffic is from an...

Guides  Coop Promoting
Cover Image keeping your co-op full keeping your co-op full

Higher vacancy rates in many communities mean co-ops now have to pay more attention to filling units.

Article  Coop Members
Cover Image Leading with Intent 2015-Report Leading with Intent 2015-Report

Thank you for your interest in Leading with Intent, a comprehensive scan of nonprofit board practices, policies, and performance. Building on data that BoardSource has collected and analyzed since 1994,...

Reports  Coop Impact
Cover Image Leading with Intent 2017 Report Leading with Intent 2017 Report

As the leading organization focused on strengthening and supporting nonprofit board leadership, BoardSource has been tracking and analyzing trends in nonprofit board leadership since launching its first national study in...

Reports  Coop Impact
Cover Image Leading with Intent-2021-Report Leading with Intent-2021-Report

Leading with Intent is organized into four broad categories. In practice, these categories are deeply intertwined and difficult to isolate, but they provide a framework for exploring the relationship between...

Reports  Coop Impact
Cover Image marketing-handbook marketing-handbook

Policies and Procedures for Resident Selection and Occupancy

Reports  Coop Members
Cover Image Meetings and decision-making Meetings and Decision Making

It is not easy to stand up for what is right, especially when everyone else is afraid to leave the comfortable path of conformity.

Reports  Coop Conflict Resolution
Cover Image Member Control of Cooperatives What It Means and How It Is Exercised Member Control of Cooperatives What It Means and How It...

One of the fundamental principles of cooperatives is that they are controlled democratically by the members who use them.

Article  Coop Members
Cover Image Member Needs and Satisfaction Surveys Member Needs and Satisfaction Surveys

Please rate your level of agreement or disagreement with the following statements on a five-point scale, with '1' meaning you strongly disagree and '5' meaning you strongly agree. Circle the...

Reports  Coop Members
Cover Image members BCP_RuralCoopMag members BCP_RuralCoopMag

Staying Relevant Survey shows co-ops remain vital for members

Reports  Coop Members
Cover Image Members Needs Satisfaction Survey Members Needs Satisfaction Survey

*Samples provided by contributing participants of ASAE1’s Executive Section listserv – Spring 2005.

Guides  Coop Members
Cover Image Membership Agreement Membership Agreement and Disclosure Document

Sample Membership Agreement and Disclosure Document

Sample Forms  Coop Members
Cover image Mutuality and accountability in the housing association sector Mutuality and Accountability in the Housing Association Sector

Effective mutuality in a housing association protects and delivers value, ensuring accountability. Its tenants and other members sit at the heart of the business, ensuring that it upholds the social...

Reports  Coop Community
Cover Image No Text Zone -Here's How You Should Communicate with Fellow Board Members No Text Zone -Here’s How You Should Communicate with Fellow...

Community association board members spend a lot of time communicating /

Article  Coop Communication
Cover Image Organisational growth and development Organizational Growth and Development

Booklet 4 explores the tensions that can arise as a co-operative development and identifies tools, techniques, and approaches that will help as the co-operative experiences growth and change. It examines...

Reports  Coop Conflict Resolution
Cover Image Pilot Project on Radon Gas Pilot Project on Radon Gas

The Co-operative Housing Federation of Canada and the Agency for Co-operative Housing recently completed a pilot project to test for radon gas in selected housing co-operatives.

Guides  Coop Members
Cover Image Practical_guide_for_success Practical Guide for Success

This guide is designed for use by housing cooperative boards of directors, resident members, and co-op partners. It defines what a cooperative is, highlights the history of the cooperative movement,...

Reports  Coop Members
Cover image Promoting Resident Ownership of Communities Promoting Resident Ownership of Communities

Residents of manufactured home communities (commonly referred to as mobile home parks) face a number of problems. Because they own their homes but not the land under their homes, they...

Reports  Coop Community