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Management & Operations
Working with property management, evaluating management, maintenance, design guidelines, emergency preparedness and practical tools.
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How to Market your Professional Services
I have continually added to my list of suggestions and organized them into activities to be accomplished before, during, and after such conferences. This paper represents the fourth major revision...
Instructions for Completing Management Reviews
Sample Instructions for Completing Management Reviews
LEED-Homes-Checklist 
Maintenance Planning in your Housing Cooperative
This Guide will help you plan and manage maintenance. It outlines the reasons why maintenance is important, the various types of maintenance, the steps in the ongoing maintenance cycle, and...
Management & Marketing Plan
This Plan becomes an Exhibit to the Management Agreement that the owner, agent, and the Agency execute at the initial loan closing, and is a binding contractual obligation during the...
Management Contingency – Succession Plan
The organization’s leadership should know what needs to be executed to continue operations and protect assets in the event of the sudden, unexpected absence of the chief executive officer
Management Housing Assets Guide
This guide provides information on building maintenance, capital planning, capital renewals (including the repair/replacement of existing building components), and new construction projects for non-profit housing societies and co-operatives. These resources...
Management Model – Enabling Staff
In certain situations, it is prudent to delegate authority to staff to assume previously exclusive board responsibilities.
Management Survey guide
Before changing your management techniques, take a few minutes to be sure you understand the entire issue.
Managing Agents and Board Members Could Have Liability for Failing...
Last month, the United States Court of Appeals for the Second Circuit in the case of Francis v. Kings Park Manor, Inc. reversed the dismissal of a race discrimination complaint...
Managing Cooperative Antitrust Risk
This report explains the essentials of antitrust law and why the limited antitrust protection granted in the Capper-Volstead Act is critical to cooperative marketing by agricultural producers.
Managing Your Manager
This pamphlet provides practical advice to tenant associations and cooperatives that currently employ a professional manager or are considering hiring one. It contains information on hiring and interviewing, drafting an...
Managing Your Manager UHAB
This resource offers practical advice for building tenants who presently employ a professional manager or are considering hiring one.
Market Evaluation 
Marketing Legal Compliance
We asked real-life tech marketers to tell us what’s REALLY going on behind the scenes at their companies regarding a very vexing subject: legal compliance.
Office of Fair Housing and Equal Opportunity Disaster Toolkit
The leadership of the Office of Fair Housing and Equal Opportunity (FHEO) strongly believes that, as fair housing professionals, we have a responsibility to ensure that persons affected by disaster...
Operational-Review-On-Site Guide 
Organization and Management of Cooperative Housing Associations
It is thought that this pamphlet will be particularly timely in view of the renewed interest in the provision of low-cost housing, which is now evident, and in view of...
Parking-Rules-Addendum 
Performance Appraisal Staff 
Personal & Neighborhood Emergency Preparedness Handbook
In this guide, you will find suggestions to help prepare yourself and your neighborhood or community in the event of an emergency or disaster.
Personal workplace disaster supplies kit
For the workplace, where you might be confined for several hours or perhaps overnight, the following supplies are recommended.
Pet-Registration-Approval 
Picking up the pieces after a disaster
Important Steps for Your Safe and Speedy Recovery